Assistant Business Development Manager- Retail Medical Business

We are looking at recruiting talented Assistant Business Development Manager to work in the Retail Medical business.

Individual Particulars

  • Job Title: Asst. Business Development Manager – Retail business
  • Division/Department: Healthcare Business Unit
  • Reports to: Business Development Manager-Health.

Primary Responsibilities

Reporting to the Business Development Manager – Medical, the successful applicant will assist in implementing the sales process to attract new retail clients (Individuals, Families and SMEs) through the various channels such as directly, in-house sales team, intermediaries among others and maintain fruitful relationships with those clients, intermediaries by address their needs effectively.

This is in efforts of ensuring that the department realizes its core mandate of meeting the company’s strategic objectives of business growth, profitability, and increased market share and customer centricity through the retail business segment.

Responsible for meeting production target, both new and renewal by generating new business directly and from intermediaries and introducing the company’s products to the existing and new clients/intermediaries in the various regions including Nairobi, Thika, Nyeri, Meru, Nakuru, Eldoret, Kisumu, Mombasa among others.

Key Responsibilities

  • Acquisition of new and retention of existing business to meet set company objectives for retail medical business
  • Retail business development through the various channels such as directly, in-house sales team, intermediaries among others
  • Manage the in-house sales team to meet the monthly and annual set production targets
  • Establish and build new relationships with potential clients and intermediaries that have prospective business that meets the company’s underwriting criteria.
  • Introducing the company’s product to existing and new clients/intermediaries targeting individuals, families and SMESs.
  • Maintain existing relationships with clients and intermediaries in order to protect the existing books of business.
  • Identify new opportunities for growth in order to drive ongoing sales.
  • Support the in-house sales team in Nairobi and other regions to handle Healthcare tenders’ business (both direct and through intermediaries) ensuring quality tender documents are prepared in a timely manner.
  • Coordinate the training of intermediaries including the in-house sales personnel on products.
  • Co-ordinate any marketing campaigns to prospective customers.
  • Provide market feedback to the underwriting department to ensure quality service and underwriting standards are maintained.
  • Regularly conduct market survey aimed at collecting market intelligence on products and competitor activity.
  • Handle all queries and issues from clients, intermediaries
  • Any other duty assigned by the line Supervisor

Qualifications, Experience, and Competences

    Qualified candidates should have the following:

  • Bachelor’s degree in a business related field
  • Diploma in marketing, AIIK, ACII or progress towards achieving is an added advantage
  • At least three (3) years’ experience in Sales of medical retail insurance products
  • Knowledge of medical insurance market in Nairobi and other regions is critical
  • Excellent planning and communication skills.
  • A thorough understanding of insurance sales, underwriting and claims processes
  • Practical knowledge and understanding of the insurance industry, its stakeholders and products

Qualified candidates are invited to send their applications together with their CVs and copies of certificates to the Group Human Resources Manager at hr@madison.co.ke not later than 1stth February 2020.

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