Job Title : Assistant Manager-Premium Administration

Department : Premium Administration

Reporting to : Manager Premium Administration

(I). Primary responsibility

To oversee a seamless Premium Admin business processes, new business conversion, and Ordinary Life allocation analysis to ensure processes are performed efficiently, accurately and within the set timelines in order for the department to meet its targets.

(II). Key responsibility areas

  1. To offer an efficient premium administration process by ensuring that all policy premiums and loan repayments due are promptly and accurately allocated as per agreed timelines.
  2. Monitor accurate data capturing of all new proposals from branches for efficient premium allocation.
  3. Monitor the RTB proposals and NTU proposals for follow up on conversion.
  4. Proactively manage data reconciliation exercise for all Ordinary Life policies to ensure 100% data accuracy and ensure accurate communication to customers.
  5. Closely monitor any amounts received in the banks and ensure Life premiums are positively identified and allocated.
  6. Ensure Nil unallocated items monthly and nil suspense allocation
  7. Coordinate new premiums renewal for annually renewable premiums.
  8. Ensure 100% accurate data for historical data clean up allocated.
  9. Supervise staff in the department and offer guidance and assistance on day to day
  10. Analysis of Life data on the QLIK system to identify gaps and take the necessary remedial action.
  11. Ensure operating systems are updated with any improvements or changes that the team comes up with in the course of work in Liaison with ICT.

    Technical competencies required:

      • Strong Leadership skills to foster team work; develop and motivate staff, resolve conflicts as well as ability to provide direction, momentum and vision in order to achieve departmental objectives.
      • Strong communication and presentation skills
      • High level of interpersonal skills
      • Strong analytical skills
      • Must be a self-starter with high integrity levels.
      • Strong Business acumen/ Business Orientation
      • Good customer relationship management skills

    Academic and Professional Qualifications:

      • Bachelor’s Degree Acturial /Accounting Background
      • Progress in Professional Qualifications (ACII,IIK)
      • 5 Years experience in Ordinary Life business
      • A mimum 2-3 years in a supervisory position.


    Candidates with the required qualifications, experience and competencies who wish to apply for the position are required to forward their applications with their CVs, copies of relevant certificates and details of current remuneration to the Human Resources Manager at not later than 9th November, 2018.