Madison Safarisure Travel Insurance is a cover offered to travelers to take care of emergency situations that may occur while on their trip. General benefits covered include but are not limited to; flight cancellations, flight delays, loss of luggage, medical expenses, 24/7 emergency assistance.
This is why a travel cover is a must-have for anyone planning a trip;
- Trip cancellation;
This is probably the number one concern for many travelers.
Obviously, when planning a trip their many expenses that go into it, such as plane tickets, tour packages, hotel bookings, cruise fare, and so forth. If these costs are pre-paid and non-refundable you may end up losing a lot of money if you cancel a trip in case something went wrong.
This trip cancellation benefit, therefore, means that we will reimburse you all the pre-paid and non-refundable expenses if you have to cancel a trip before you depart. Reasons for trip cancellations are captured in the policy document.
- Lost bags, delayed bags, or delayed flights.
If you have been on a trip, you must have heard of one or so cases of loss or delay of luggage or even a flight and you’ve had to find a quick solution. This is the number two most common problem among travelers.
With this travel Luggage loss benefit, we will reimburse you for your personal belongings if your luggage is lost, stolen, or damaged.
With delayed luggage, we will provide money or reimburse the cost of buying essential items until your delayed bags arrive, such as a toiletry kit, personal effects, or another change of clothes.
Flight delay benefits we will provide reimbursement for additional expenses if your flight is delayed, such as an extra night in a hotel or a meal at a restaurant.
- Trip Interruption Coverage benefit.
If something happens and you are required to return home, we will reimburse you for the lost portion of your trip and or as well as any additional expenses for the last-minute flight home if you have to. Reasons for trip interruption are captured in the policy document.
- Medical Emergencies Abroad and Evacuations.
The cost of consulting a medical specialist is very high abroad, let alone receiving medical attention while on a trip abroad, you may need to get a cover for medical emergencies or you risk spending a fortune on treatment. Although this is very crucial it is often overlooked until something goes wrong.
Most health insurance covers do not cover you while abroad or may cover only a few days.
Medical evacuation benefit will cater for an ambulance to the hospital, an airlift to a more adequate hospital, getting you back home on board a medically-staffed flight afterward. Without travel cover evacuation expenses can be devastating.
- Accidental Medical Expense benefit
We will cover you for any accidents and emergency medical and dental care you might need when you travel abroad. Important to note, this is for cases that only occur as a result of the trip and not any pre-existing condition.
- Phone Assistance 24/7 worldwide.
Everyone enjoys the assurance of having a lifeline contact in case something goes wrong. We always provide an all-round the clock emergency call service to all our insured travelers. The service comes in handy when you have a medical issue, such as;
- Locating the nearest adequate hospital or specialist if need be.
- Organizing medical transportation.
- Arranging for treatment.
- Organizing transport back home.
- Replacing prescriptions in an emergency case.
Or other non-medical cases such as;
- Lost baggage search.
- Stolen luggage replacement assistance.
- Lost passport/travel documents assistance.
- Travel information including visa/passport requirements.
- Emergency telephone interpretation assistance and so forth.
Our different travel insurance plans will provide varied additional cover benefits depending on destination country; you can visit our travel page to find out and compare different travel plans.
Important to note: Remember to keep all your payment receipts safe for submission to us; or scan and email them immediately. We will need evidence of the costs incurred before any refund is done.
This article was written by the Digital Branch Manager for Madison General Insurance Kenya.
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