When we say we pay claims, don’t take our word for it. Trust the numbers!
Quarter two claim settlement analysis by the Insurance Regulatory Authority (IRA) 2021, ranks Madison General Insurance Kenya Limited as the top General Insurance Claims Payer across the industry. Indeed, we are more than honored and reaffirm our commitment to offering our insureds nothing but the best.
We reported a claim payment ratio of 81.6% an increase from 77.7% in non-liability claims and 67.2% up from 54.7% in liability claims. Our customers remain our priority, as we strive to offer them a life without worry.
Claim processing and settlement can be a touchy subject. When taken lightly, it could cost us and our insureds in more ways than we can explain. That is why we take no chances when it comes to handling and settling our customers’ claims.
Our claims team and partners play a very important role in keeping the customers satisfied and the company afloat, finding a balance between these two is our daily mission. We applaud and commend them for a job well done.
#Usibahatishe Get covered by the best, join Madison General Insurance Kenya today, and live a life without worry.
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